Over the holiday I read a book called Delivering Happiness, A Path to Profits, Passion and Purpose, by Tony Hsieh, CEO of Zappos.com. It was recommended to me by a client so it thought I’d better give it a read. I’m so glad I did. This book is inspiring! I read most of it on [...]
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Intrinsically motivated? A Review of “Drive” by Daniel Pink.
December 6, 2010
Jessica SharpWhenever my husband and I take a road trip we try and make the time go by quicker by listening to a book on tape. Since we don’t have the same taste in books – he prefers history, I prefer fiction – we usually end up listening to something regarding behavioral science (a la Malcolm [...]
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Mishandling a Crisis is a Crisis
November 22, 2010
Sarah CaseyLast week, Maven had the opportunity to attend a PRSA luncheon with award-winning journalist and crisis communications veteran, Jeff Ansell, as the keynote speaker.
His lecture covered crisis communications with a bevy of amusing anecdotes, thought-provoking questions and long list of grievances about how some executives and PR pros handle crises. The worst offender of crisis management being the response, “my comment is I have no comment.”
It takes twenty years to build a reputation and five minutes to ruin it.
- Warren Buffet
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