Making the Most of Your Social Media Strategy

March 1, 2012

Kate Leonard

By now, you probably have social media accounts put in place to engage current and potential customers, employees, or both.  Perhaps it’s worth while taking the time to make sure you are optimizing your social media efforts.  According to recent research presented on Ragan.com, timing and content type can greatly change the amount of follower [...]

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Its a New Day: The New #PR Landscape

February 28, 2012

Jessica Sharp

This month Maven Communications celebrates its 5th birthday. It’s been an amazing five years, for both the company and the PR industry. Over the last five years we’ve found ourselves with some new, and very useful tools in our ever-expanding PR toolbox. Here’s a quick look at some of the things that have changed in [...]

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H&R Block: A Social Media Case Study (…or something to brighten your tax season)

February 4, 2012

Jessica Sharp

We’ve heard about many social media snafus as of late, so I thought I’d write about a positive social media case study, to lighten the mood a bit. And since we’re embarking on tax season, I thought I’d highlight H&R Block. For the past several years, H&R Block has been at the forefront of successful [...]

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Dealing with a #McDisaster

February 3, 2012

Kate Leonard

Recently, McDonald’s found themselves in a bit of Twitter trouble, when the seemingly harmless hashtag #McDStories was created.  The company started the hashtag in hopes of positive conversation about the brand and to promote the quality of their ingredients, only to find themselves dealing with graphic consumer complaints and criticism. McDonald’s handled this by ultimately [...]

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